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California Government Websites Missing ADA Documents

By Kenton Koszdin on April 23, 2020 | In Accessibility

California Government Websites Missing ADA Documents

Why did hundreds of documents disappear from public access on California’s government websites? The disappearance of these resourceful online documents has many people wondering what is happening. When inquiring minds investigated this problem further, it was found that a 2017 law targeting online documents non-compliant with the Americans with Disabilities Act was the culprit. The law was brought into effect after an audit in 2015 found a vast majority of California government websites lacked ADA compliant documents available for public use. To make these changes and updates, nearly 13,000 documents containing approximately 350,000 pages were temporarily removed from all California government websites.

Many of these documents are used as resources for the following:

  • Applying for jobs
  • Filing annual taxes
  • Taking screening exams for a job
  • Applying for college
  • Filling out forms for financial assistance

Despite the universal applications of these documents, many remained inaccessible to those with visual impairments. Due to the sheer size of the project, many documents have been permanently discarded instead of spending the labor and money to transform them into accessible, machine-readable documents. Considering the law was put into place to “ensure all Californians could apply for jobs and find vital information on state sites,” it seemed counter-productive to remove so many documents rather than simply updating them.

In July of 2019, there was a silver lining: an additional law was signed to find a middle-ground for all involved in this large-scale and labor-intensive project. They agreed to focus first and foremost on updating documents most accessed from 2012 to 2017, leaving all other documents to be updated later. At the time, over 900 documents had been updated to become ADA compliant and accessible to all online visitors.

Let Us Help You Get the Information You Need

Have you ever come across an online resource from a government website that is inaccessible to you or a loved one? Your ability to access these documents is important and an experienced attorney can help you. Call our Los Angeles County office at 800.438.7734 for your initial free consultation, either in our office or in the comfort of your own home. The Kenton Koszdin Law OfficeSocial Security attorney in Van Nuys, can help you navigate the application process for the best possible outcome for you and your family.

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